Terms & Conditions

Effective Date: September 2025

Welcome to Ignite Performance Physical Therapy (“we,” “our,” “us”). By accessing or using our website (igniteperformancept.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Website Use

  • Our website is intended to provide general information about physical therapy, performance training, and our clinic.

  • By using this website, you agree not to misuse the site, attempt unauthorized access, or engage in unlawful activity.

2. No Medical Advice Disclaimer

  • The information on this website is for educational and informational purposes only.

  • It does not substitute professional medical advice, diagnosis, or treatment.

  • Always seek the advice of a qualified healthcare provider with any questions regarding your health or medical condition.

3. Appointment Requests & Services

  • Submitting a contact form, booking request, or phone consultation request does not establish a patient-provider relationship.

  • A formal relationship is only established once an intake process is completed and treatment begins.

4. Payments & Refunds

  • Ignite Performance Physical Therapy operates as a cash-based clinic. Payment is due at the time of service unless otherwise agreed upon.

  • Any refund or cancellation policies will be outlined at the time of scheduling.

5. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Ignite Performance Physical Therapy unless otherwise noted.

  • You may not copy, reproduce, or distribute content without prior written permission.

6. Third-Party Links

  • Our website may include links to third-party sites.

  • We are not responsible for the content, accuracy, or privacy practices of external websites.

7. Limitation of Liability

  • Ignite Performance Physical Therapy is not liable for any damages resulting from use (or inability to use) this website.

  • This includes errors, omissions, interruptions, or reliance on any information contained herein.

8. Indemnification

By using this website, you agree to indemnify and hold harmless Ignite Performance Physical Therapy, its staff, and affiliates from any claims, damages, or expenses arising from your use of the site.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted with a revised effective date.

11. Contact Us

For questions about these Terms & Conditions, contact us at:

Ignite Performance Physical Therapy
14141 US-290, Building 700
Austin, TX 78737
📧 compliance@igniteperformancept.com
📞 (512) 737-7434

Privacy Policy

Effective Date: September 2025

Ignite Performance Physical Therapy (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website igniteperformancept.com.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, and any information you submit through our contact forms, newsletter signup, or appointment requests.

  • Non-Personal Information: Browser type, device, operating system, IP address, and website usage data (via analytics tools such as Google Analytics).

  • Cookies & Tracking: Our site may use cookies and similar technologies to improve user experience, measure site performance, and deliver relevant content.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and appointment requests.

  • Send newsletters, wellness tips, and performance resources (if you opt-in).

  • Improve website functionality and user experience.

  • Analyze site performance through analytics tools.

  • Comply with applicable laws and regulations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with:

  • Service Providers who assist in operating our website or delivering services (e.g., email marketing, scheduling platforms).

  • Legal Requirements if disclosure is required to comply with the law.

4. Data Security

We implement reasonable safeguards to protect your information. However, no data transmission or storage system can be guaranteed 100% secure.

5. HIPAA Disclaimer

While we value your privacy, please note that information submitted through our website forms or email is not considered HIPAA-secure communication. Do not submit personal health information (PHI) through online forms. Protected health information is only collected and stored when you become a patient, and is then handled in compliance with HIPAA regulations.

6. Your Choices

  • You may opt out of marketing emails at any time by clicking “unsubscribe.”

  • You can disable cookies in your browser settings, though some website functions may be limited.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

10. Contact Us

Notice of Privacy Practices (NPP)

If you have questions about this Privacy Policy, please contact us at:

Ignite Performance Physical Therapy
14141 US-290, Building 700
Austin, TX 78737
📧compliance@igniteperformancept.com
📞 (512) 737-7434

Website Disclaimer

Effective Date: September 2025

The information provided on igniteperformancept.com is for general informational and educational purposes only.

1. No Medical Advice

  • This website does not provide medical advice, diagnosis, or treatment.

  • All content, including text, graphics, images, and blog posts, is intended for informational purposes only.

  • Always seek the advice of a qualified healthcare provider regarding a medical condition, injury, or health concern.

2. No Guarantee of Results

  • Every individual’s body, injury, and recovery process is unique.

  • Outcomes from physical therapy or performance training may vary, and we cannot guarantee specific results.

3. External Links

  • Our website may contain links to external websites. We are not responsible for the accuracy, safety, or content of those third-party resources.

4. Limitation of Liability

  • Ignite Performance Physical Therapy, its staff, and affiliates are not responsible or liable for any harm, injury, or damages resulting from reliance on the information provided on this website.

  • Use of this site is at your own risk.

5. Professional Relationship

  • Viewing this website or contacting us through online forms does not establish a physical therapist-patient relationship.

  • A formal relationship is established only after the intake process and initial evaluation at our clinic.

6. Contact

For questions about this Disclaimer, please contact:

Ignite Performance Physical Therapy
14141 US-290, Building 700
Austin, TX 78737
📧 compliance@igniteperformancept.com
📞 (512) 737-7434