Notice of Privacy Practices (NPP)

Effective Date: September 2025

This Notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

At Ignite Performance Physical Therapy, we are committed to protecting the privacy of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Your Rights

You have the right to:

  1. Get a copy of your medical record

    • You can ask to see or get a copy of your health records. We may charge a reasonable fee for copies.

  2. Request corrections

    • If you think information in your record is incomplete or incorrect, you may request an amendment.

  3. Confidential communications

    • You can request we contact you in a specific way (e.g., at home, work, or by mail).

  4. Limit what we share

    • You may request restrictions on how your information is used or shared. While we are not always required to agree, we will comply when possible.

  5. Get a list of disclosures

    • You may request a list of times we shared your information, who we shared it with, and why.

  6. Receive a paper copy of this Notice

    • You can request a copy at any time, even if you agreed to receive it electronically.

  7. File a complaint

    • If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.

Our Uses and Disclosures

We typically use or share your health information in the following ways:

  • Treatment: To provide, coordinate, and manage your care.

  • Payment: To bill and collect payment from you or your insurer.

  • Operations: For clinic management, staff training, and quality improvement.

Other examples where your information may be shared:

  • Public health and safety issues (reporting communicable diseases, preventing injury).

  • Legal requirements (court orders, subpoenas).

  • Workers’ compensation claims.

  • Research (with authorization or as permitted by law).

We will never sell your information or use it for marketing purposes without your explicit written authorization.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your health information.

  • We must notify you promptly if a breach occurs that may compromise your privacy.

  • We must follow the duties and privacy practices described in this Notice.

  • We will not use or share your information other than as described here unless you provide written authorization.

Questions or Complaints

If you have questions or concerns about this Notice, or if you believe your privacy rights have been violated, please contact:

Ignite Performance Physical Therapy
14141 US-290, Building 700
Austin, TX 78737
📧 compliance@igniteperformancept.com
📞 (512) 737-7434

You may also file a complaint with:
U.S. Department of Health & Human Services (HHS), Office for Civil Rights
📞 1-877-696-6775
🌐 www.hhs.gov/ocr/privacy

We will not retaliate against you for filing a complaint.